Patience is a Virtue...
For starters, anyone who called in the first few days of the week, we apologise for the message machine, unfortunately as most of you know we are a family business, and a family emergency affects the whole crew. We have had the worst luck with having to sit around Hospitals yet again, this time it was the youngest member of the crew who inadvertently did an Evel Knievel stack on the deadly treadly UGH! It was terribly scary for all of us including Caitlin, and she is a very very lucky girl that she only has the injuries she has and it was not a lot worse. Sitting around Nambour & the Royal Brisbane Children's Hospital is not pleasant at all!
Like everyone else I read about the horrifying state of our Public Health System, not enough doctors, mistakes made, inexperienced foreign doctors, it goes on & on... I have to admit Monday night would have to have been one of the most horrific nights I have ever had to experience and all of those terrifying headlines in the papers and on the news start reeling through your head and you are hoping like hell that your child won't become one of them...
Nambour Hospital itself has been copping a flogging for years now for a myriad of reasons, being no expert in this area, I am unsure whether the
criticism is valid or not. Nambour may not be as pretty as the Royal Children's in BrisVegas (who were also very nice), but the care taken, attitude of the staff, and all round service provided is
definitely not of a lower quality. We can only praise the staff who worked on Caitlin, and are extremely thankful to them. One poor bloke was on the start of a double shift, yet could still make the effort to try to ease both ours and our daughters concerns as much as possible with care and humour. Medical staff from Ambo's through to Doctors must be a special type of personality, as I cannot comprehend how you can multi-task to the degree they do, yet still take into account the human aspect when dealing with strict and often intricate procedures. Full credit to them!
I would like to take this opportunity to reinforce the message in the signs all around each hospital in the Emergency areas, I know we all hate waiting, particularly when we are scared, but they are not ignoring us, we may not have enough medical professionals in our hospitals, and the reasons for that are pretty well known, but the reason you are most likely waiting is because they are working to save another person, and even though you may hate that wait, you may think differently if it was your loved one they were working on that was causing the wait for others? So please, be patient, and even though it is 'their job', it never hurts to say
thank you once you are treated :)
Best Wishes, Noely, Community Site Co-ordinator