mysunshinecoast.com.au Privacy Statement

Thank you for visiting mysunshinecoast.com.au. We are fully aware of our need to respect your privacy. The following Privacy Policy has been provided to explain our practices and outline how and when personal information is collected, stored, and distributed by mysunshinecoast.com.au.

A recent article 11 March 2014 highlights some the way we treat privacy for different circumstances on site: PRIVACY: We respect your privacy as we would our own ie We jealously guard it!

The Information We Collect

We only collect limited personal information such as your title, name, contact details (address, phone and fax), e-mail address, and information about your interests (eg. hobbies, sports, favourite programs). This personal information is only collected when you knowingly provide it. For example, we may request personal information from you when you:

* contact us for further information;
* participate in surveys and other types of research;
* enter a promotion, sweepstake, or contest hosted by mysunshinecoast.com.au;
* subscribe to our mailing list;
* register your details on our web site;

We also may collect certain non-personally identifiable information when you visit many of our web pages such as the type of browser you are using (e.g., Opera, Netscape, Internet Explorer), the type of operating system you are using, (e.g., Windows XP, Linux or Mac OS) and the domain name of your Internet service provider (e.g., Telstra Bigpond, Hotkey, iPrimus).

How We Use the Information

We may use your information to better understand your needs and provide you with better, programs or services that we believe may be of interest to you. We sometimes use this information to communicate with you, such as to notify you when you have won one of our contests or when we make changes to our subscriber agreements, to fulfill a request by you for an online newsletter, or to contact you about your account with us. We may use the information you provide about yourself to fulfill your requests for our products, programs, and services, to respond to your inquiries about our offerings, and to offer you other products, programs or services that we believe may be of interest to you.

Specifically, your personal information may be used:
* To keep you up-to-date with products, services, events or promotions we think would be of particular interest through a variety of channels. You will be able to "opt-out" from this activity at any time.
* To deal with your queries or customer service issues promptly. We may also keep information on your communications with our customer service representatives.
* For planning, product development or research purposes.

Use and disclosure of personal information

We will only send personal information about you to other organisations when:

* We have your consent to share the information;
* We need to share your information in order to provide the product or service you have requested; or
* We are required or authorised by law to disclose the information.

We use the information that you provide about others to enable us to send them your gifts or cards. From time to time, we also may use this information to offer our products, programs, or services to them. The information we collect in connection with our online forums and communities is used to provide an interactive experience. We use this information to facilitate participation in these online forums and communities and, from time to time, to offer you products, programs, or services. If you choose to submit content for publication (e.g., a "letter to our editors"), we may publish your screen name and other information you have provided to us. We sometimes use the non-personally identifiable information that we collect to improve the design and content of our site and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyse site usage, as well as to offer you products, programs, or services. We may disclose personally identifiable information in response to legal process, for example, in response to a court order or a subpoena. We also may disclose such information in response to a law enforcement agency's request. Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Notice. We may on occasion combine information we receive online with outside records to enhance our ability to market to you those products or services that may be of interest to you.

Collection of Information by Third-Party Sites and Sponsors

Some of our pages contain links to other sites whose information practices may be different than ours. Visitors should consult the other sites' privacy notices as we have no control over information that is submitted to, or collected by, these third parties. We may sometimes offer content (e.g., contests, sweepstakes, or promotions) that are sponsored by or co-branded with identified third parties. By virtue of these relationships, the third parties may obtain personally identifiable information that visitors voluntarily submit to participate in the site activity. We have no control over how these third parties' use this information.

Cookies

To enhance your experience with our sites, many of our web pages use "cookies." Cookies are text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us by, for example, registering at one of our sites. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie. We use cookies to understand site usage and to improve the content and offerings on our sites. For example, we may use cookies to personalize your experience at our web pages (e.g., to recognize you by name when you return to our site), save your password in password-protected areas, and enable you to use shopping carts on our sites. We also may use cookies to offer you products, programs, or services.

Our Commitment to Security

We have put in place appropriate physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.

How You can Access or Correct Information

Our goal is to ensure that your personal information is accurate, complete and up-to-date. To assist us with this, please contact our Privacy Officer if any of the details you have provided change. Further, if you believe that the information we have about you is not accurate, contact us and we will use all reasonable efforts to correct the information. No fee applies to correction of personal information. To protect your privacy and security, we will take reasonable steps to help verify your identity before granting access or making corrections.

Special Note for Parents

The site you are visiting is designed for general audience. For more information about our online privacy practices for the children's section please consult the privacy notice in that section.

Changes to this statement

We may make changes to this Privacy Policy from time to time for any reason. We will publish those changes on our web site.

Contact
Privacy Officer
My Sunshine Coast Life
PO Box 38 COTTON TREE QLD 4558
E-mail: privacy@mysunshinecoast.com.au