CUSTOMER SERVICE


This is an archived copy of an event that has already passed. It is online for informational purposes only.
Social:   
  • Date:
  • Location: State Development Centre, Birtinya, Not Assigned 0000 Queensland
Business Skills Improvement Program
 
Date: May 2
Time: 6.00pm to 9.00pm
Workshop/Seminar: CUSTOMER SERVICE
Improving and managing your customer service is essential for business success. Learn how to keep existing customers; attract new customers; obtain customer feedback and increase profitability.
Venue: State Development Centre, Level 2, CBD Centre, 12 Innovation Park Way, Birtinya
Cost: $27.50 (incl GST & refreshments)
 
Date: May 8
Time: 6.00pm to 9.00pm
Workshop/Seminar: TENDERING FOR GOVERNMENT
Expand your business through accessing tendering opportunities. You will learn how to complete complex offer/tender documents and how to interpret and respond to the standard terms and conditions in these documents.
Venue: State Development Centre, Level 2, CBD Centre, 12 Innovation Park Way, Birtinya
Cost: $27.50 (incl GST & refreshments)
 
Date: May 15
Time: 10.00am to 5.00pm networking till 7.00pm
Workshop/Seminar: TAKING CARE OF BUSINESS - whole of government expo
At last one event on the Sunshine Coast that will answer all your business questions and give you the opportunity to speak one to one with numerous business support agencies and network with fellow business leaders. For more information please ring Anthony Goddard, SC Area Consultative Committee, (07) 5479 6722
Venue: Caloundra Cultural Centre, 20 Minchinton Street, Caloundra
Cost: FREE
 
Date: May 16
Time: 6.00pm to 9.00pm
Workshop/Seminar: E COMMERCE NEWSLETTER
Here's an opportunity to learn why so many businesses are using emarketing as part of their sales and marketing process. Find out how simple it is to use the net and yet how effective it is when you can track the response to your campaigns. You will leave this seminar with a clear idea of how to put emarketing strategies in place and even the content for your first newsletter.
Venue: State Development Centre, Level 2, CBD Centre, 12 Innovation Park Way, Birtinya
Cost: $27.50 (incl GST & refreshments)
 
Date: May 23
Time: 6.00pm to 9.00pm
Workshop/Seminar: TACTICAL SALES
Tactical Sales is a dynamic workshop for anyone or any team involved in serving and selling. Service and selling today requires you to throw out your sales scripts, forget about 'closing' techniques, and begin to focus on building powerful relationships that fulfill the customer beyond the expected.
Venue: Noosa Boardroom, Noosa Civic, Eenie Creek Road, Noosaville
Cost: $27.50 (incl GST & refreshments)
 
Date: May 29
Time: 9.00am to Noon
Workshop/Seminar: SMALL BUSINESS START UP SESSION.
This session provides critical information and resources for those looking at establishing a business. Definitive information on legal issues, bank finance as well as establishing where to go for further information will be provided. A must for all looking at establishing a successful business in Queensland
Venue: State Development Centre, Level 2, CBD Centre, 12 Innovation Park Way, Birtinya
Cost: FREE
 
Date: May 30
Time: 6.00pm to 9.00pm
Workshop/Seminar: BUSINESS PLANNING
Plan now to get the most out of your business. Are you ready?  Plan now to get the most out of your business. Learn how to build a business plan that starts with your CUSTOMERS and CLIENTS. Discover where market research, financial planning and action planning fit to develop your own business planning and get the tools to unlock your Business Planning model.
Venue: State Development Centre, Level 2, CBD Centre, 12 Innovation Park Way, Birtinya
Cost: $27.50 (incl GST & refreshments)
 
Date: April 17
Time: 9.00am to Noon
Workshop/Seminar:
SMALL BUSINESS START UP SESSION.
This session provides critical information and resources for those looking at establishing a business. Definitive information on legal issues, bank finance as well as establishing where to go for further information will be provided. A must for all looking at establishing a successful business in Queensland
Venue: State Development Centre, Level 2, CBD Centre, 12 Innovation Park Way, Birtinya
Cost: FREE
 
Date: April 18
Time: 6.00pm to 9.00pm
Workshop/Seminar:
BUSINESS PLANNING
Plan now to get the most out of your business. Learn how to build a business plan that starts with your CUSTOMERS and CLIENTS. Discover where market research, financial planning and action planning fit to develop your own business planning and get the tools to unlock your Business Planning model.
Venue: Noosa Boardroom, Noosa Civic, Eenie Creek Road, Noosaville.
Cost: $27.50 (incl GST & refreshments)
 
Date: April 19
Time: 8.30am to 4.30pm
Workshop/Seminar:
Getting Export Smart - GETTING IT THERE & GETTING PAID
This workshop provides practical tips on how to package, pack and ship your products while ensuring payment is received.
Venue: State Development Centre, Level 2, CBD Centre, 12 Innovation Park Way, Birtinya
Cost: $45 (incl GST)
 
Date: May 1
Time: 5.30pm to 8.00pm
Workshop/Seminar:
CALOUNDRA B2B
Caloundra City Enterprises will introduce a new business speed-dating format at its major networking event called Caloundra B2B. A 12 month business coaching and performance package supplied by TRAC Consulting called the Best Year Yet valued at $10,000 will be the major prize drawn during the evening.
Venue: Lake Kawana Community Centre
Cost: $20.00 (incl GST)
 

To register, please choose one of the following options:
Telephone: 5437 1300
Post: PO Box 3942, Caloundra DC Qld 4551
E-mail: sunshine.coast@sd.qld.gov.au
Facsimile: 5437 1320
Registration Form: 'Business Skills Improvement Program'
:

Map Location ( get directions )

State Development Centre, Birtinya, Not Assigned




All Sunshine Coast events, gigs, functions etc... onsite are correct as per information provided at time of uploading, please always verify times or dates directly with the venues to avoid disappointment.