When you think of a customer, what comes to mind?
You probably thought of someone visiting a store, ordering online, or phoning in an order. Did you think of a company employee who puts in a request to a supervisor, or a sales manager who would like to review the upcoming marketing ideas?
Welcome to a world where customer service is no longer a one-size-fits-all proposition. Our customers are diverse and have many different needs they expect us to fulfil. We know some things about our 21st century employees and customers that we never knew before – this is the ever changing emotion-driven world of Customer Service – Time to go the extra mile!
Go The Extra Mile
Maroochydore Library, 44 Sixth Avenue, Cotton Tree
Thursday 8th of August
Maroochydore Library, Cotton Tree
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