Medical Receptionist Course

Business Community Education & Schools

This is an archived copy of an event that has already passed. It is online for informational purposes only.
  • Date:
  • Location: 27 Evans Street, Maroochydore 4558 Queensland

The Medical Receptionist course provides the knowledge and practical skills to gain employment in a broad range of competencies in various medical administration contexts. You will study completing 5 units that pertain specifically to a medical administration environment such as Medical Terminology and maintaining patient records.

Career Opportunities

Possible job titles relevant to this qualification include:
• Medical Receptionist at General Practitioner
• Medical Records Clerk at hospital
• Medical Secretary in specialist rooms
• Medical Receptionist at allied health facility i.e. physio, dietician

Entry Requirements:
Basic computer skills would be useful.

Course Pathway
After completion, candidates may undertake the remaining units with Sutherland Training to complete their Certificate III in Business Administration or BSB40212 Certificate IV qualifications

Course Structure
Successful completion of this course requires the fulfillment of 5 units of study - a Statement of Attainment will be issued to all succesful candidates.



Apply the principles of confidentiality, privacy and security within the medical environment  
2 BSBMED304 Assist in controlling stocks and supplies  
3 BSBMED301 Interpret and apply medical terminology appropriately  
4 BSBMED303 Maintain patient records Best Practice, Pracsoft, Medical Director
5 BSBMED302 Prepare and process medical accounts Best Practice, Pracsoft, Medical Director

As part of this course we are pleased to also be able to offer you the following:

1. FREE Induction training - this consists of a series of 10 videos to give you guidance on the induction process at a general practice
2. Triage training
3. TYRO Easyclaims Training
4. Registration with East Coast Employment after your course
5. Guest speakers on hair/makeup and deportment for your Medical Reception Career
6. Ehealth training
7. Chronic Disease Management and MBS Item numbers

Competency based training is concerned with assisting people to achieve specific competencies which are required in the workplace. This course has been designed to meet the particular skills and knowledge appropriate to this vocational area. A student will be asssessed by performing set tasks at specified standards, under prescribed conditions. Assessments are completed online.

This course is delivered by Nicky Jardine who has worked in the health industry for over 20 years. She runs her own company Nicky Jardine Health Industry Training and Consulting, and is the recipient of a number of awards. Sutherland Training is proud to be partnering in the delivery of this course.

Course delivery information

Student Fee: $720 (Payment plans are available - deposit of $200 and balance over 5 weeks ($104 per week)
Location: Maroochydore, Suite 28, 27 Evans Street (near the Sunshine Plaza)
Duration: 4 weeks (one day of class attendance a week)
Class Times: 8:45am to 2.30pm
Course Capacity: 10 Students per class
Delivery Method: Mixed Mode - Face-to-face and online (class attendance one day a week)


10 Jun 2015 - Sutherland Training Sunshine Coast Medical Receptionist Course Dates July 2015

Individual units
If you wish to enrol into individual units please contact our office to find out if places are available for that unit on the above schedule. The cost of attending a unit separately is $200 per unit.

Enrolment Process
If you would like to enrol on our next Medical Receptionist course or need further information, please contact us on 07 5451 1737 or via email at We will then organise a time for your induction. We look forward to hearing from you.

Medical Receptionist Course (Accredited units from Certificate III in Business Administration (Medical) BSB31115)

Nicky Jardine Health Industry Training and Consulting : View Full Profile
Suite 13, Level 1, Headland Business Park, 76 Wises Road, Maroochydore
1300 798 831
0438 456 460
Nicky Jardine Health Industry Training and Consulting

Map Location ( get directions )

27 Evans Street, Maroochydore

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