Assistance keeps rolling out to flood-affected North Queensland residents

Published: Comments:
Community Emergency Information Queensland Government Weather


The Palaszczuk Government’s community recovery efforts are in full swing across Townsville, including teams of outreach workers who are visiting some of the worst-hit areas to help people who are experiencing hardship in the wake of the flooding.

Communities Minister Coralee O’Rourke said boots were on the ground, with four outreach teams comprising Ready Reserves, Lifeline staff and Red Cross representatives.

“These teams have already been out in areas such as Idalia, Railway Estate, Mundingburra, Oonoonba, Rosslea and West End to extend face-to-face support to people who are doing it tough,” Mrs O’Rourke said.

“Outreach teams can assist with grant applications, provide referrals to other organisations and agencies and offer information and support.

“We know many people might now be focused on cleaning up their homes and don’t have the time to attend a community recovery hub, so face-to-face support at their own home can be a big help.”

The outreach teams are part of a 500-strong community recovery workforce currently mobilised across the state.

More than 270 Ready Reserves are currently working in Townsville.

Mrs O’Rourke said outreach teams would get out to as many affected communities as possible over the coming days and weeks.

“This is a long-term community recovery effort and we will be here for as long as the community needs us to get back on their feet,” she said.

“In addition to outreach, people who are experiencing personal hardship due to the flooding can also download and use the Self-recovery app, go to or contact the Community Recovery Hotline on 1800 173 349.

“This includes accessing Emergency Hardship Assistance grants of $180 per person, up to $900 for a family of five or more, help cover the costs of essential items such as food, clothing, medication and accommodation, which are available to everyone who lives in the Townsville local government area.”

Other grants such the Essential Household Contents Grant, Essential Services Safety and Reconnection Grant and Structural Assistance Grant, which are income tested, are also available to eligible residents who are uninsured and have experienced certain loss or damage following this disaster.

The grants are made available through jointly-funded Commonwealth/State-Disaster Relief Funding Arrangements.

For more information on the grants, financial assistance and locations of community recovery hub, go to

Minister for Communities and Minister for Disability Services and Seniors
The Honourable Coralee O'Rourke

Queensland Government, Department of Communities :
GPO Box 806 Brisbane Qld 4001, Queensland Wide
07 3012 8655
13 74 68
Queensland Government, Department of Communities
Showing 9 recent articles for this business
Assistance keeps rolling out to flood-affected North Queensland residents 10 February 2019 | The Palaszczuk Government’s community recovery efforts are in full swing across Townsville, including teams of outreach workers who are visiting some of the worst-hit areas to help people who are experiencing... More information...
Age-friendly workshops roll out across Queensland 08 February 2019 | The first of 13 regional age-friendly workshops has been held by the Palaszczuk Government on the Sunshine Coast today (8 February) to help make communities across the Queensland more inclusive and accessible for... More information...
Reducing social isolation vital for creating thriving communities 07 November 2018 | The Palaszczuk Government is set to boost it's investment in reducing social isolation, providing one-off funding of $100,000 for an initiative in a south-east Queensland community centre. More information...
Queensland neighbourhood centres receive $600K boost 24 October 2018 | Seventy-three neighbourhood centres across Queensland will share in more than $600,000 under the Palaszczuk Government’s Thriving Queensland Communities Grants program. More information...
Partnership with GIVIT supporting Queenslanders during disasters 09 October 2018 | Queenslanders affected by natural disasters will have greater support thanks to the ongoing partnership between GIVIT and the Palaszczuk Government. More information...
Thriving Murgon community to benefit from new neighbourhood centre 04 October 2018 | Residents in Murgon will benefit from better access to services and support in their community, with the Palaszczuk Government investing $3.1 million into the construction and establishment of a new neighbourhood... More information...
Queensland filmmakers to create bold age-friendly films 23 August 2018 | Eight Queensland filmmakers will be given the chance to turn their bold ideas into age-friendly films thanks to the Palaszczuk Government’s B.OLD short film competition. More information...
Grants to create thriving age-friendly communities in Queensland 21 August 2018 | The bright ideas of Queenslanders to create age-friendly communities will be brought to life thanks to $1 million from the Palaszczuk Government. More information...
More than 800 events to celebrate Queenslanders of all ages for Seniors Week 18 August 2018 | There will be plenty of opportunities to celebrate Queenslanders of all ages this Queensland Seniors Week, with more than 800 events and activities being held around the state. More information...

comments powered by Disqus

All articles submitted by third parties or written by My Sunshine Coast come under our Disclaimer / Terms of Service