Child Safety staff share personal stories of life-changing work

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Queensland Child Safety staff have shared their personal stories of changing the lives of vulnerable children and families.

In a series of videos calling on more Queenslanders to join their life-saving mission, staff who have dedicated their own lives to helping others tell why they are so committed to the cause.

Minister for Child Safety, Youth and Women Di Farmer said the dedication, passion and hard work of Queensland’s child safety officers was outstanding, but more are needed to further strengthen the state’s child protection system.

“The videos are about real people who speak honestly about what it is like to be a child safety officer in this state,” Ms Farmer said.

“It shows in all of these videos that the roles of child safety officers are challenging, but these jobs come with moments that make this a highly rewarding career with great opportunities.”

“We know Queenslanders have big hearts, and these Child Safety staff have opened theirs to show just how big a difference can be made.

“Child safety officers make such a valuable contribution to improving the lives of vulnerable children, young people and families who need it most.”

Ms Farmer said it was an exciting time to join the department as the State Government worked to build a new child protection and family support system.

“Every family struggles. Some families struggle more than most,” Ms Farmer said.

“For those families we need to change their story, and it is everyday Queenslanders who can help us to create that change.

“We are working hard here in Queensland to meet the needs of children, young people and families – now and into the future.

“I would encourage anyone who has ever considered working in child safety to come on board and make a world of difference to children and families in need of support.

“All of our child safety staff – from child safety officers, child safety support officers and convenors – play a vital role in keeping Queensland children safe.”

Ms Farmer said working with vulnerable families and children could be confronting, but Child Safety staff often went above and beyond to change lives.

“Our staff face some of the most difficult conditions you could imagine, but they front up day after day knowing that their work could make all the difference to a family,” Ms Farmer said.

“In Child Safety we have a lower absenteeism rate than the Public Service average, and that tells you just how committed our staff are.”

Ms Farmer said child safety officers were working with families who are grappling with complex issues such as methamphetamine use and domestic and family violence.

“We need more child safety officers in regional parts of Queensland – particularly in Central and Northern Queensland,” she said.

“These are beautiful parts of the state that have so much to offer in terms of lifestyle,” she said.

“The department can help with relocation costs and offers additional incentives for people who choose to work in remote areas.”

The Queensland Government has funded an additional 421 child safety positions since March 2015.

To see the videos or find out more about working as a child safety officer in regional Queensland visit

Minister for Child Safety, Youth and Women and Minister for the Prevention of Domestic and Family Violence
The Honourable Di Farmer

Child Safety Services : Queensland Government, Department of Child Safety, Youth and Women :
GPO Box 806, Brisbane Qld 4001, Queensland Wide
07 3224 8045
1800 811 810
Child Safety Services : Queensland Government, Department of Child Safety, Youth and Women
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