New laws start today to clean up the towing industry

Published: Comments:
Community Law & Safety Political Queensland Government Travel & Transport

Social:   

The Palaszczuk Government’s new legislation to clean up the towing industry and protect motorists from unscrupulous tow truck operators starts today.

Transport and Main Roads Minister Mark Bailey said the legislation came from recommendations made by the independent investigation into the removal of parked vehicles from private car parks.

“We appointed former District Court Judge Michael Forde to lead an investigation in response to community concern about alleged shady practices, intimidating tactics and excessive fees being charged by some towing operators,” Mr Bailey said.

“Mr Forde delivered 22 recommendations to overhaul the industry including changes to licence requirements, fees, signage, privacy, education and enforcement.

“The introduction of these new laws delivers on our commitment to put an end to rogue towing operations, leading the way in implementing harsher penalties for dodgy tow truck operators.

“From today the maximum towing charge for a tow from private property is $250 and the maximum price that can be charged for on-site release of the vehicle is $150.

“We are also increasing the maximum penalty that can be imposed under the Tow Truck Regulation from 20 penalty units ($2523) to 80 penalty units ($10,092).”

Mr Bailey said the Palaszczuk Government had also taken steps to educate the community on how to protect themselves from dodgy operators.

“Information is now available on the Transport and Main Roads website to assist Queenslanders understand the changes,” he said.

“Signage guidelines and fact sheets for towing operators and drivers, motorists and property owners are all available.

“I encourage all Queensland motorists to visit my department’s website and read these materials to ensure you are protected against dodgy tow truck operators.

“Tow truck operators should also take a close look to make sure they are doing the right thing.

“I am confident this legislation appropriately balances the rights of private property owners and occupiers and the rights of motorists, while ensuring towing practices are fair and reasonable.”

The changes coming into effect from today include:

  • private property towing may only be performed in regulated areas by drivers and assistants who have the necessary certificates and are using licensed tow trucks
  • tow truck licensees must have towing consent evidencing an arrangement with the occupier to remove vehicles from the property and to notify the police as soon as practicable after removing a vehicle from private property
  • conduct requirements on tow truck licensees, drivers and assistants including prohibiting intimidating, abusive or insulting behaviour, and requiring reasonable steps be taken to locate the motorist before loading a vehicle onto the tow truck
  • vehicles removed from private property may only be taken by the most direct route to the licence holder’s nearest holding yard
  • set maximum towing charges for a standard private property tow ($250), the on-site release of a vehicle ($150) and storing a vehicle ($25) and prohibiting the charging of call-out fees and charges for separate activities incidental to the towing service such as administration fees
  • safeguard motorists’ privacy by restricting the disclosure of information about the removal of a vehicle from private property and expressly protecting personal information about a vehicle’s owner, driver or other party connected to a regulated towing service
  • increase the maximum penalty that may be imposed under the Tow Truck Regulation from 20 penalty units ($2523) to 80 penalty units ($10,092), and
  • allow the entire criminal history of an applicant, including any charge for an offence that has not been dealt with by a court or withdrawn or otherwise discontinued, may be considered when determining whether to grant a licence or certificate and whether a person is an appropriate person to continue to hold a licence or certificate.

For more information on the investigation and legislation changes visit https://www.tmr.qld.gov.au/Business-and-industry/Accreditations/Tow-truck-licensing-scheme.aspx


Minister for Transport and Main Roads
The Honourable Mark Bailey

 
Mark Bailey MP, Queensland Minister for Transport and Main Roads :
GPO Box 1412, Brisbane Queensland 4001, Queensland Wide
07 3834 2011
Mark Bailey MP, Queensland Minister for Transport and Main Roads
Showing 10+ recent articles for this business
Tenders called for more Bruce Highway safety works north of Gympie 16 July 2018 | A major safety upgrade of a 4.7-kilometre stretch of the Bruce Highway at Chatsworth, north of Gympie, is one step closer after tenders were recently called to deliver the upgrade. More information...
Slim Ekka fares for Wide Bay travellers 13 July 2018 | Step right up and travel in comfort to Queensland’s largest annual spectacular – the Ekka – with half price fares available to Wide Bay residents on selected Tilt Train services to and from Brisbane from the... More information...
Taskforce to improve rail safety and reduce SPADs strengthened 06 July 2018 | The peak rail safety body has come onboard to help reduce the number of Signals Passed at Danger (SPAD) as part of the highly skilled SPAD Prevention Taskforce at Queensland Rail. More information...
Longman’s been waiting a long time for Turnbull to take an interest 06 July 2018 | Transport and Main Roads Minister Mark Bailey has called on Malcolm Turnbull to focus on national projects that require federal funding like the Beerburrum to Nambour rail line as the Prime Minister splashes cash... More information...
Boaties rejoice for new Bullock Point boat ramp 03 July 2018 | Transport and Main Roads Minister Mark Bailey said the new ramp responded to increased demand from boaties in the Rainbow Beach/Inskip area. More information...
Palaszczuk Government gives green light for emergency vehicles 26 June 2018 | My department has been working hard with Public Safety Business Agency (PSBA), Queensland Ambulance Service (QAS) and Queensland Fire and Emergency Services (QFES) to get Hervey Bay, Maryborough, Rockhampton and... More information...
More than $70 million in Queensland Rail works now underway in Maryborough 26 June 2018 | Minister for Transport and Main Roads Mark Bailey and Member for Maryborough Bruce Saunders today visited Downer EDI’s Maryborough workshop to inspect progress on a series of major rail projects underway, valued... More information...
Minister Bailey hits the Bruce in Big Rig from Port to Maryborough 26 June 2018 | Transport and Main Roads Minister Mark Bailey will today blitz the Bruce in a South East Qld Hauliers’ truck transporting solar panels, to highlight the Palaszczuk Government’s investment from Brisbane to Wide... More information...
Boost to Queensland’s rail manufacturing capacity at Maryborough 26 June 2018 | The Palaszczuk Government is investing in the state’s rail industry announcing $10 million for infrastructure improvements at Downer EDI’s rail manufacturing plant at Maryborough. More information...
Budget delivers more record road spending for the Sunshine Coast and Moreton Bay areas 20 June 2018 | The Palaszczuk Government will deliver $509.7 million in 2018-19 for the North Coast district as part of another record investment in road and transport infrastructure for the third year in a row. More information...



Social:   
comments powered by Disqus

All articles submitted by third parties or written by My Sunshine Coast come under our Disclaimer / Terms of Service