No sweat for new gym memberships in 2020

Published:

NOTE: This article is older than 12 months

Queenslanders looking to kickstart a healthier 2020 by taking out a new gym membership are being reminded of their rights under Australian Consumer Law.

Acting Attorney-General and Minister for Justice Dr Anthony Lynham said there were protections available to those joining a gym or fitness centre.

“If you’re looking for a healthier and more active start to 2020, give careful consideration to what you want out of a gym membership,” he said.

“By doing your research to see what’s on offer, you’ll be in a far better position to make an informed choice.

“Consider which gym has the facilities you’re more likely to benefit from, such as swimming pools, group classes or one-on-one personal training services.

“The fitness industry is regulated in Queensland, and gyms and other fitness suppliers must meet certain legal requirements.

“For example, before you sign up, you’re allowed to inspect the facilities.

“And be wary of advertising puffery, as gyms may not make false or misleading claims, including unrealistic weight loss goals.

“Advertising must be truthful, accurate and unambiguous.”

Dr Lynham said once a consumer has selected a gym to join, both parties must sign an agreement.

“This can be a fixed term or ongoing contract and this agreement is important, as it sets out your rights and responsibilities, as well as those of the gym or fitness club,” he said.

“All contracts also have a 48-hour cooling off period to provide peace of mind for those who may have second thoughts.

“The contract should detail all the applicable fees you have to pay, including ongoing membership costs and any one-off administrative charges, and clearly define what your rights are for ending the agreement.

“No one wants to get caught paying for a service they can no longer use because they’ve moved away or suffered from an injury.

“That’s why you can end an agreement any time in writing, however be aware the gym may charge you a cancellation fee.

“The details of this fee must also be set out in your contract.”

In 2019, Queensland’s Office of Fair Trading received over 150 complaints from consumers about gym memberships.

The most common issues included members being overcharged, being charged for a membership after termination, and other contractual disputes.

For more information on joining a gym, including the National Fitness Industry Code of Practice, or to make a complaint, visit www.qld.gov.au/fairtrading.


Attorney-General and Minister for Justice
The Honourable Yvette D'Ath

 
Business Community Health & Wellness Queensland Government Sport and Fitness
Social:   

Yvette D'Ath : Minister for Health and Ambulance Services :
GPO Box 149, Brisbane Qld 4001, Queensland Wide
07 3719 7400
Yvette D'Ath  :  Minister for Health and Ambulance Services
Showing 10+ recent articles for this business
Still time to have your say on new chapter of fisheries reforms 14 January 2021 | Queenslanders with an interest in the state’s landmark Sustainable Fisheries Strategy have another three weeks before consultation on the latest phase of reforms closes. More information...
Queensland marks 100 days without community transmission 24 December 2020 | It’s now been 100 days since Queensland last recorded a case of COVID-19 acquired in the Queensland community. More information...
Statement from Health Minister re NSW COVID cases 30 December 2020 | We are watching the situation in New South Wales very closely. Queensland's Chief Health Officer is in constant contact with her NSW counterparts and receives regular updates on the growing COVID outbreaks in that... More information...
Border declaration passes come into force as Sydney Northern Beaches outbreak grow 19 December 2020 | Health Minister Yvette D’Ath has announced that from 1am Sunday 20 December, anyone entering Queensland from New South Wales will need to have a border pass declaration. More information...
Modernised Body Corporate regulations to commence in March 2021 29 September 2020 | The Palaszczuk Government has finalised a modernised set of body corporate regulations which will deliver important benefits for Queensland unit owners. More information...
522 Queensland community groups to share in $13.4 million in grants funding 25 September 2020 | 522 community groups will share in $13.4 million worth of Queensland Government grants through round 105 of the Gambling Community Benefit Fund. More information...
Save money by checking and comparing prices when grocery shopping 21 September 2020 | Queensland’s Office of Fair Trading is reminding consumers they can check and compare unit prices when shopping for groceries to save money as part of a national awareness campaign launched today. More information...
Moratorium on commercial lease evictions extended to end of 2020 16 September 2020 | The Palaszczuk Government’s moratorium on evictions for commercial leaseholders has been extended to the end of 2020. More information...
Attorney-General appeals sentence of Luke Daniel Chitty 10 September 2020 | Attorney-General Yvette D’Ath has decided to appeal the sentence of Luke Daniel Chitty on the basis it is manifestly inadequate. More information...
Need a refund on that Father's Day gift? 03 September 2020 | Dads can be notoriously hard to buy for, so what do you do if your dad was a bit disappointed with the Father’s Day jocks you picked out, or the new shirt was the wrong size, style or colour? More information...


comments powered by Disqus

All articles submitted by third parties or written by My Sunshine Coast come under our Disclaimer / Terms of Service