Queenslanders are being warned to be vigilant of Mother’s Day scams this year, as some unscrupulous traders seek coronavirus pandemic profits.
Attorney-General and Minister for Justice Yvette D’Ath said with social distancing making Mother’s Day 2020 different from usual, buying a gift online from a local retailer is a great way to show Mum you’re thinking of her.
“Dodgy websites, late deliveries, and a questionable quality of products are just a few things you don’t want to have to deal with when shopping for a gift this Mother’s Day,” Mrs D’Ath said.
“One way to ensure you don’t deliver a dud on Mother’s Day is to support a small or local business you trust by visiting them online.
“Scammers can use the anonymous nature of the internet to rip off unsuspecting shoppers. Buying through the website of a local trader you know reduces this risk.
“Prices might be ridiculously low, or goods might be advertised with amazing benefits or features that aren’t reflected in the price of the product. Remember if it sounds too good to be true, it probably is.
“Do your research, check prices on the websites of other stores, read reviews of products and retailers from trusted sources, and ask friends and family.”
Mrs D’Ath said Queensland shoppers should ensure they check the website is secure before they make any payments.
“Look for the ‘HTTPS’ or a padlock icon in the address bar,” she said.
“Consumers have the same rights and protections under the Australian Consumer Law, whether they are buying online or instore.
“Consumers should always read the terms and conditions and check delivery times as you wouldn’t want mum’s gift arriving late.
“If you think you’re being scammed, contact the Office of Fair Trading.”
For more information about online shopping safety, visit https://www.qld.gov.au/law/fair-tradingor phone 13 QGOV (13 74 68).
Attorney-General and Minister for Justice
The Honourable Yvette D'Ath